Delivery & Returns

During the checkout process, you’ll be given the option to choose how your items are delivered.  This list of delivery options can vary depending on a variety of factors including product weight, size and delivery address.
The total delivery charge for the order will be displayed on the order form before you submit to order.
Some larger items may be subject to a fixed delivery charge.
Some items are collection only.
 
Price Proposals
 
Zone 1    England, Wales and Scotland (excluding Highlands & Islands)
Express 9                                    Express 10                                  Express AM
Delivery next day by 9am.          Delivery next day by 10am        Delivery next day by 12 noon
Maximum weight per item is     Maximum weight per item is     Maximum weight per item is
30kg                                            30kg                                           30kg
£200 compensation                    £200 compensation                   £200 compensation
included                                      included                                     included
Free SMS & Email                       Free SMS & Email                       Free SMS & Email
notification                                 notification                                 notification
 
£14.29. per item                        £11.19 per item                        £10.39 per item
 
Express 24                                  Express 48                                 Express 48 (long)           
Delivery next working day             Delivery 2 working days                Delivery 2 working days
Maximum weight per item is         Maximum weight per item is          for items up to 2.5m in length
30kg                                          30kg                                          & 5m length & girth combined
£100 compensation                      £50 compensation                       maximum weight per item is
included                                      included                                     30kg
Free Email notification                  Free Email notification                  Free Email notification and       
and SMS charged at 10p               and SMS charged at 10p              SMS charged at 10p.
 
£7.49 per item                            £6.89 per item                            £28.09 per item
 
Please note: the above prices are exclusive of V.A.T
 
Zone 2 & 3
 
                                 Products to Zone 2                       Products to Zone 3
Express 9                    Max      Minimum                        Max                 Minimun
Express 10                  110%     £6.60                            150%               £11.00  (£8.00 for Northern Ireland
Express AM                                                                  (60% please       sent on express 48 only)                                                                              see below)
Express PM
Express 24
Express 48
 
60% surcharge applies to Express 48 items sent from Zones 1 & 2 to
Northern Island only  (minimum surcharge is £8.00)
Deliveries to the Isle of Wight will be subject to a £5.00 surcharge.
 
Zone 1
England, Wales, and parts of Scotland, excluding Highlands and Islands.
 
Zone 2
The Highlands and Islands of Scotland – postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE
 
Zone 3
Northern Ireland, Isle of Man and Isles of Scilly – postcodes BT, IM, TR21-25.
 
 
This is just a guide at the moment. There may be some items with FREE P&P and there may be some special offers.